Payment and Shipping
Payment and Shipping Policy
Payment
At CNPY, we aim to make your shopping experience seamless and secure. We accept the following payment methods:
- Credit/Debit Cards: Visa, Mastercard, and Debit Card.
- Bank Transfers: Available for larger B2B orders (contact us for details).
All transactions are processed securely, and your payment information is encrypted to protect your privacy. Once your payment is confirmed, you will receive an order confirmation email.
Shipping
We are committed to ensuring your order arrives quickly and in excellent condition.
Shipping Options:
- Standard Shipping: Delivery within 3-7 business days.
Shipping Costs:
- Flat-rate shipping fees apply based on location.
- Express shipping fees are calculated at checkout.
Processing Times:
- Orders are processed within 3–5 business days.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Policy:
- We deliver across Canada. International shipping is available upon request; additional charges may apply.
- Tracking information will be provided once your order has been shipped.
- For large or custom orders, please contact us directly to arrange freight or specialized delivery options.
Lost or Damaged Shipments:
- If your shipment arrives damaged or is lost in transit, please notify us within 7 days of delivery. Email us at office@cnpy.caor call +1 514-344-4228 with your order details and photos of the damage (if applicable).
For additional questions about payments or shipping, feel free to reach out to us at office@cnpy.ca or via our contact form on cnpy.ca.
Thank you for choosing CNPY!